Optimal availability with the on-call service
With the Nerve Centre app, you can quickly reach the right employee. For example, in the event of an incident, during on-call duty, or when reporting sick. This way, you know who is available and action can be taken immediately.
- 30 years of experience
- 170+ customers
- 20,500+ users
On-call services, well organized
With an on-call service, you want a call to reach the employee who is on duty at that moment directly.
Nerve Centre takes duty schedules, availability, replacements, and different call-routing options into account. If the first employee does not answer, the call is automatically forwarded to the next available colleague. This ensures that the on-call service remains well organized, even in the event of schedule changes, absences, or unexpected situations.
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Healthcare teams easily accessible
With the on-call service, calls, text messages, and emails sent to a single dedicated number are automatically forwarded to the healthcare professional on duty. Call forwarding is managed directly through a scheduling application or app, ensuring continuous availability even in the event of absence or schedule changes.
Surgical team call-out
In the event of emergency surgery, Nerve Centre automatically calls out the entire surgical team via text or voice message. If someone does not accept the call-out, the system immediately moves on to the next available employee until the team is complete. This saves valuable time in acute care.
Ice control
Nerve Centre helps organizations quickly alert employees for ice control, including outside office hours. Employees receive a voice message and can immediately confirm their availability. The coordinator can instantly see whether there is sufficient capacity, saving time and helping to keep costs under control.
Always reach the right healthcare professional
A reliable on-call service ensures that healthcare professionals can always be reached through a single central point of contact. Calls are automatically forwarded to the employee who is on duty at that time, ensuring continuity of care. Whether it is a hospital, mental healthcare organization, or crisis response service, a smart on-call service helps you work more efficiently, reduces the risk of errors, and keeps scheduling clear and manageable.
Curious how this works in practice? Read more about our on-call service for healthcare.
Read moreRead how customers experience working with Nerve Centre and our solutions in practice.
Discover why companies, government organizations, and healthcare institutions choose our On-call Service.
Together, we work towards a safer future, with your safety as our highest priority.
“If, for example, we are going to spread salt in the evening, we record a message in advance and send it to the relevant employees, who we have divided into groups.”
"Because KPN discontinued its business call forwarding service, we had to look for an alternative. Nerve Centre has proven to be a good alternative for us: a solid product."
"I hardly ever get any questions about it, so it’s very easy to use."
Easy sign-in and sign-out
Employees can manage their own availability in the Nerve Centre app, eliminating the need for a separate schedule.
In the app, employees can easily sign in or out and indicate whether they are active or inactive. This allows them to view and adjust their availability at any time. This can be done manually or automatically, for example using geofencing.
Get a demoFrequently asked questions
Can schedules be easily adjusted?
Yes, planners can flexibly adjust schedules by month, week, or part of the day. The planner can immediately see who is available for the shift, and changes are automatically applied in the appropriate places.
Can employees sign themselves in and out?
Yes, employees can set their own availability via the app. This can be done manually or automatically, for example using geofencing.
What situations is the on-call service suitable for?
The on-call service is suitable for situations where availability is crucial, such as on-call duties, incidents, sickness notifications, healthcare teams, ice control, or calling out specific teams.